Refund Policy

Last updated: July 2026

This Refund Policy applies to paid subscription plans purchased on Shigoto Plus, operated by Hypertech Infosystem Private Limited.

1. General Policy

Subscription fees are charged in advance for the billing cycle (monthly or yearly) you select. Because plan benefits (such as job posting credits) are made available to your account immediately upon successful payment, subscription fees are generally non-refundable, except as described below or as required by applicable law.

2. Eligible Refund Situations

• Duplicate or failed payment: if you were charged more than once for the same subscription cycle, or charged but your plan was not activated due to a technical error on our end, you are entitled to a full refund of the erroneous charge.
• Unauthorized transaction: if you believe a payment was made without your authorization, contact us immediately so we can investigate.
• Service not delivered: if a paid plan's core benefits (e.g. job posting credits) were never made available to your account due to a verified platform fault.

3. Non-Refundable Situations

• Change of mind after a plan has been activated and used (e.g. jobs already posted under that plan's credits).
• Partial usage of a billing cycle — we do not pro-rate refunds for early cancellation (see our Cancellation Policy).
• Any add-on or premium feature (such as API access or LinkedIn auto-post) that was made available to your account, regardless of whether you used it.

4. How to Request a Refund

To request a refund, contact us via our Contact page with your registered email, invoice number, and the reason for your request, within 7 days of the charge. We will review eligible requests and, where approved, process the refund to your original payment method within 7–10 business days, subject to your payment gateway's own processing timelines.

5. Payment Gateway Timelines

Refunds are processed via the same payment gateway used for the original transaction (Razorpay, PhonePe, or Cashfree). The exact time for the refunded amount to reflect in your account depends on your bank/card issuer and is outside our control.

6. Contact Us

For any refund-related queries, please reach out via our Contact page.

Shigoto Plus is a product of Hypertech Infosystem Private Limited.